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In response to the recent COVID-19 (Coronavirus) Outbreak, Modway wanted to take a moment to fill you in on our plans moving forward. To start, the health and safety of our employees and customers is a matter of the utmost importance.
With that said, we have been following guidelines set by the CDC, hoping to do our part in reducing the spread of the virus. We’ve made adjustments within our corporate offices for employees to work remotely to allow for social distancing.
Our Customer Service team has been set up to best assist customers via phone, email, and chat from their homes. Our manufacturing and warehouse facilities are being regularly sanitized and the health of those employees is being closely monitored. As an e-commerce brand, we are doing our best to continue receiving, processing, and shipping orders to you.
Due to lighter staffing and the aforementioned adjustments, you may experience delays in receiving your orders. We apologize for any inconvenience these potential delays may cause. We will continue to monitor the situation, as well as continue to follow guidelines from the CDC, and we will reach out should the situation change again.